Shipping policy

SHIPPING POLICY

Everstride Compression Socks
Operated by MPS DIGITAL SOLUTIONS LTD, company number 17092191
Registered office: Civic House, 156 Great Charles Street Queensway, Birmingham, England, B3 3HN
Support email: contact@everstridesocksi.com
Website: everstridesocksi.com
Last updated: 30 October 2026

1. WHERE WE SHIP FROM AND TO

All products sold on everstridesocksi.com are shipped from China by our third party supplier directly to your delivery address. We ship to addresses in the United Kingdom only.

2. PROCESSING TIME

Orders are processed within 1 to 4 business days after payment is confirmed. Business days are Monday to Friday, excluding public holidays. You will receive an email when your order is dispatched.

3. DELIVERY TIME

Delivery takes 8 to 16 business days after dispatch. Delivery times are counted from the dispatch date, not the order date.

4. SHIPPING COSTS

Any shipping cost is shown at checkout before you pay. The amount shown at checkout is the amount you pay for shipping.

5. TRACKING

We use Wetracked to provide shipment tracking. Once your order is dispatched, you receive a tracking link by email so you can follow your delivery.

6. SEPARATE PACKAGES

If you order more than one item, your items may arrive in separate packages and on different dates. This does not mean part of your order is missing. Each package has its own tracking information.

7. CUSTOMS, DUTIES AND IMPORT CHARGES

Because your order is shipped from China to the United Kingdom, customs duties, import taxes, import VAT and any related handling or clearance fees may apply. These charges are the responsibility of the customer and are not included in the price shown at checkout, unless stated otherwise at checkout. We do not control or have the ability to predict these charges. Please check with the relevant UK authorities if you have questions about them.

8. DELIVERY ADDRESS

Please make sure your delivery address is complete and correct when you place your order. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address that you provided. Contact us as soon as possible at contact@everstridesocksi.com if you need to correct an address before dispatch.

9. DELAYED, LOST OR UNDELIVERED ORDERS

If your order has not arrived after the maximum delivery time of 16 business days from dispatch, email contact@everstridesocksi.com with your order number. Where an order is not delivered after that period, you may request a refund in accordance with our Return and refund policy.

10. DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive the wrong item, contact us at contact@everstridesocksi.com within 30 days of arrival, with a photograph, as set out in our Return and refund policy. No physical return is required.

11. CONTACT

MPS DIGITAL SOLUTIONS LTD
Civic House, 156 Great Charles Street Queensway, Birmingham, England, B3 3HN
Email: contact@everstridesocksi.com